Check In

We will be ready to welcome you from 3pm on the day of your booking. If you require an earlier check in, please contact our office on 01296 747549 and we will do our best to accommodate you. Please note, check in earlier than 3pm can not be guaranteed. 

 On arrival, your cabin will be equipped with bedding, towels, kitchen equipment and one pint of semi skimmed milk. Please see our ‘frequently asked questions’ for a full list.

 

Check Out

Check out is at 11am. 

Please lock the cabins and leave the key where you found it 

Payments

Full payment must be made online at the point of booking. Any extras must also be paid before your stay as agreed.

 

Smoking

Smoking is not permitted inside any Starveall Glamping Cabins. Please extinguish and dispose of cigarette butts correctly. Please note that discarded butts can be harmful to wildlife.

 

Pet Policy

Pets are not permited.

 

Age Restrictions

Guests must be 18 years or older to book without a parent or guardian. Anyone under the age of 18 must be accompanied by an adult.

 

Spa Hot Tub

 Please do not add any oils etc. to the tub.  Please bring swimwear, extra towels and non-slip shoes for use with the hot tub.

 

BBQ

A BBQ and gas is provided for your use. Please use this responsibly and inform the office if the gas runs out. Please make sure the BBQ is fully off after each use. 

 

Woodland

Our woodland is privately owned and we are delighted for you to explore, however this is at your own risk.

Please respect the wildlife and nature, and please do not leave any litter in the woodland.

 

Site Rules

• Please be aware of farm vehicles.

• Please keep your speed down when driving on the main drive and farm land.

• No ground fires please.

• Between July – December please be aware that we have livestock on the farm so noise and car lights must be kept to a minimum especially when it’s dark.

• No fireworks or Chinese lanterns.

• Drunken, abusive or inappropriate behaviour will not be tolerated.

• Strictly no noise after 10.30pm.

• Please have consideration for others at all times.

• No flying of drones.

• No Confetti. 

 

Vehicles and Parking.

There is an access road to the cabins, and  space for parking at the properties. Any addition vehicles can be parked at the farm.

 

Cancellation Policy

We understand plans sometimes need to be changed, and a full refund will be issued should you need to cancel your booking up to eight (8) weeks before your stay.  Refunds for cancellations within 4 weeks of arrival are subject to circumstances.

Refunds for cancellations within 7 days of arrival are non-refundable.